 |
Where is your furniture manufactured? Can I purchase your furniture outside the province, and how can I get after-purchase services? |
 |
Fairmont brand’s headquarters are in America, but the product sales and factory is in Jiangsu province’s Taiqiang. Currently there are franchise shops in all the first and second grade cities in China doing sales, you can contact the local shop for the product delivery and installment, as well as for any assistance you may need after purchase. There is a regulation by the headquarters not to exceed sales. |
|
What style is your furniture? Why is your furniture looking so rough, not being delicate? |
|
Fairmont furniture’s style is American style, unlike some European furniture persuing luxury, fussy and publicizing, the American furniture is persuing nature, simple and unsophisticated, elegance, and this style is seen in it’s design pattern, material and painting.
Design pattern: It combines many different types of Chinese classical furniture style and the classical cream, with an american tradition, England classical, France’s ways and a number of new classical American furniture.
Material quality: Using red oak wood, rubber tree etc, all close-grained and extrude, quality of materials which are stiffer.
Paint: Using the American furniture special nitrification fibrosis paint, to have furniture’s natural patterns, some of them after being handled for a long time doing furniture beautification can show that furniture looks are more natural. Nature, have human breath. It’s unlike some other furniture industrial products, when at home one may have the same oppression feeling as at work. Our aim at Fairmont furniture is “To enjoy humorous, taste the united states of america”. |
|
There are so many other furniture brands like Fairmont, why are their prices cheaper than yours? |
|
First get to know that scale of this company, company headquarters are situated in LosAngeles, America, there are specialized designers in America, aimed at the Chinese market, and the company is introducing furniture suitable for Chinese, the factory has passed the international quality standard ISO9002, the main materials for the products are all imported, the five metals equipment also act according to different circumstances, in this way the furniture style looks new and fresh, maintaining quality, with real value for the product. From making our contents, the exhibition hall display set up, specialized website, can all prove our competitiveness. |
|
Why is pested layer furniture the same expensive with real wood? |
|
1). To prevent cracking
Our four seasons’ temperature vary, during summer expansion and winter contraction with a large scope, real wood will easily crack, and man-made boards after being seriously compressed, will not deform.
2). Maintain beautifulness
Using different quality materials well grained thin wood plate-like can make up different sketches, butterfly, sunflower etc.
3). High Price
As to FD, the imported boards and real wood prices from overseas countries are very high.
No company is willing to run a business at a loss. But as for customers to gradually understand in future, let yourself be our long time customer, FD is now willing to lie to you and say it’s real wood, but let you understand the real reason behind it. Imitating FD furniture will all say it’s all real wood, while it’s actually China’s cheap density boards, and the European style furniture on the market are density boards, except there is real wood laminated on the top only. “Camouflage” highly expensive, cheating clients. |
|
Is you furniture environmentally friendly? |
|
Fairmont brand of furniture is inspected by Chinese Furniture Quality Control point in Shanghai to willingly undergo inspection, and was awarded the external functions, chemical functions and mechanical functions being up to date and as well as the control of the use of harmful substances (formaldehyde), the annual inspection report.
Another fact: Possesses China’s light product quality insurance certificate given by the center. |
|
When your furniture is brought home, will it not have a heavy paint smell? |
|
If the furniture smells paint, might be caused by the company when offering the product, but the furniture sold to customers is newly produced furniture, commonly speaking, the paint on the furniture will usually be put on furniture since it may be in the storeroom for about 30 days, and after all paint isn’t like water, it has color and smell, it will be a lie to say it has no smell. After purchasing it, open the drawers and allow enough air through the windows. Approximately after one week, the smell will disappear, and the smell in the house may have the new furniture smell. Be rest assured, the company’s formaldehyde is inspected annually and is up to standard. |
|
I like white furniture, but the white material on the chair easily gets dirty, what can I do? |
|
You may choose the color of your choice which may be clean friendly according to the color materials we have provided (we at this moment don’t sell any cushions). |
|
Your furniture is well decorated, can you design for my furniture? |
|
American furniture’s atmosphere, is persuing “humor” and humor effectiveness is a key point to many people, is your life style experience. It is what specialists refer to a “Light coloring, heavy decoration”, American furniture’s characteristics is the combination of decoration products with furniture. This company chooses the best decoration products for furniture. Our service workers have been trained but they are not specialist designers. The company is a specialized furniture factory, the specialized designers are in America, we cannot at this moment offer such services, but your family and your own designer are all welcome to our company. We will try to cooperate with you as much as we can, to offer you more decoration opinions. |
|
We pay in full that’s when the furniture is delivered, if I don’t feel secure, what can I do? When I do purchase furniture now from your company, and after one year your company does not exist anymore, who should I go to? |
|
Furniture delivered only after full payment is a company regulation, if after you receive the product you find a quality problem, or it may not be the same with the sample, you may according to the furniture council’s three regulations chose to return or exchange the furniture. Enjoy all rights, we are an international company, FD has less than hundred shops countrywide, and we will solve your problem in the shortest time allowable. |
|
Are all the prices and discounts in all your shops the same? I don’t need an invoice after purchasing the furniture, if I go and buy from the factory will I purchase at a cheaper price? |
|
The prices and discounts for all of our shops is the same. We are a very official company, it doesn’t mater if you want or you don’t want , we give official invoices, and this is for your on advantage to have a real FD product. Our factory management is very strict, purely production, no free templet. The factory does not offer sales services, you can only purchase from commercial shops. |
|